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ROY PHELPS
Chief Commercial Officer
QMM – Helping North America’s most respected companies relocate “mission critical” employees.
TIM NAGER
President & COO
For more than 20 years, QMM has successfully moved people to all corners of the globe. QMM is Allied Van Lines’ most significant agent in Canada, the largest cross-border agent in North America and an award-winning member of the most extensive international moving network.
Quality Move Management (QMM) is one of the top Canadian moving and storage companies in Canada, specializing in high-quality customer service.
We have locations in Vancouver, Calgary, Toronto and Edmonton, offering local, long distance and international moving, including packing, crating and secure storage services.
QMM/Allied International handles more relocations than any Allied partner in Canada. We also offer our clients storage, whether private storage spaces or warehousing for our corporate clients.
Main Topics
Class 1 Driver Shortage
Aging pool of drivers & lack of “new blood” replacing those drivers that are retiring
Taking care of drivers / recruiting / engagement
HHG as craftsmanship (not freight)
Distinction of “asset-based” moving companies
What is a van line? Which leads to… the inherent nature of “sub-contracting” in HHG
The benefits of self-hauling (crew through consistency & quality)
Technology
Virtual vs. Visual Surveys
Electronic inventories / fast feedback / tracking of items
Apps
