Caterpillar's Dr. John Pompe and Chestnut Global's Dave Sharar

Executive Interview on Corporate Strategy; Using International Employee Assistance

..a historical perspective conversation with Caterpillar’s Dr. John Pompe and Chestnut Global’s Dave Sharar

Caterpillar Inc, a Dow-30 company with global operations, had been experiencing a decline of the effectiveness of their international management and it was discovered that employees and families while on assignment experienced work-life related situations/problems that negatively impacted job performance and therefore company profitability. Working with their Employee Assistance Provider, Chestnut, together they developed a plan and implemented it and this resulted in measurable success for the company but moreso for staff and their families.

This interview broadcast goes into detail about the problems and the solutions developed and still working today. The Caterpillar Expatriate Family Support Services is discussed openly for our listeners benefit.

Pat Williams

Pat Williams, Author

Attention Business Managers…Learn how to be like WALT DISNEY

“Think beyond your lifetime, if you want to do something truly great. Make a fifty-year master plan. A fifty-year master plan will change how you look at the opportunities in the present.” – Walt Disney

“Fantasy, if it’s really convincing, can’t become dated, for the simple reason that it represents a flight into a dimension that lies beyond the reaches of time.” – Walt Disney

Pat Williams is a basketball Hall-of-Famer, currently serving as co-founder and senior vice president of the NBA’s Orlando Magic.

Bouvier Williams

Bouvier Williams

Mr. Bouvier Williams; Vice President, Talent Management, HR at MTV Networks is Ed’s special guest. Bouvier is a Board Member and Head of the OD Committee at National Association of African Americans in HR – Greater New York Chapter, Board of Directors.

In his role as Vice President of Talent Management, Bouvier Williams drives organizational initiatives and processes for the more than 6000+ US staff for MTV Networks. He has accountability for leadership development, management effectiveness, mentoring and career development. Previously, he was the Vice President in Organizational Development for Treasury Services at JP Morgan Chase and Assistant Director of Performance Management at Ernst & Young, LLP.

Bouvier holds a bachelor’s of science degree in Commercial Photography from St Johns University and an MBA from Tulane University’s A.B. Freeman School of Business. Bouvier is currently pursuing his doctoral degree.

Bouvier Williams’ Summary:

Experienced HR/OD professional in positions of increasing scope and responsibility with a number of global Fortune 500 institutions. Delivered unique solutions that achieved business goals, increased management capabilities & effectiveness, and introduced technology to enable exceptional performance of human capital.

Selected Achievements:

• Viacom/MTV Networks: Conceived and introduced an integrated and globally branded people & career development online application called ALL ACCESS Workplace Learning and Performance to over 6,000+ employees

• JPMorgan Chase: Implemented a global web based competency model for 3,700 Finance and Procurement/Sourcing professionals for use in their annual development planning process

• JPMorgan Chase: Created and launched a global peer group coaching model, supported by Executive Coaches, in North America, Latin America, EMEA and Asia Pacific, involving over 800 Senior Managers (VP & above) in JPMorgan Chase Treasury & Securities Services

• Ernst & Young LLP: Developed a competency driven/Lotus Notes distributed/360 degree feedback based performance review writing software tool called the People Development Wizard for Audit and Tax Consulting professionals

• Citicorp/Citibank, N.A.: Member of Quality Improvement Team that successfully converted $85 billion (vs. goal of $80 billion) in over-night batch transactions to intra day posting which resulted in a 12% reduction of asset reserve costs and overdraft charges Specialties

• Leadership Development
• Talent Management
• Performance Management
• Project Management
• 360 Feedback & Exec Coaching
• Competencies
• OD & Training Assessment, Design and Facilitation
• HR Technology & HRIS
• Employee Climate Surveys (Data Analysis and Action Planning)
• Vendor Management
• Diversity
• Organizational Communication
• Team Building
• Offsite Design & Facilitation
• Change & Transition Management
• Mentoring
• Staffing
• Budget Oversight

Dr. Muriel Joseph Williams

Dr. Muriel Joseph Williams

Dr. Muriel Joseph-Williams, President & CEO heads BrainCorp Inc., an international consulting firm that bridges the gap between companies looking to expand into new markets in other countries by providing Leadership and Management as well as Global Development. Her fluency in French, Spanish and English has contributed to her as a popular, sought out, keynote speaker on numerous topics, with her business acumen lifting her to international prominence. BrainCorp has presence in the United States, Europe and Asia and is currently expanding offices in China.

During her career, this former Chief People Officer was presented with a significant challenge – to create a leading-edge HR function in a 50,000 employee corporation that was to double the numbers it employed in the next two years. Dr. Muriel Joseph-Williams, the only female Executive in a male dominated Saudi Arabian corporation was truly unique, becoming one the highest ranking female professionals in Saudi Arabia and in the Middle East. With a staff of some 300 in Saudi Arabia and 100 overseas, Dr. Muriel Joseph-Williams was a direct report to the CEO (former Prime Minister of Lebanon) and the General Manager. She also served as Co-Founder and Head of HR for a pan-European IT Services business and remains a successful consultant for various Fortune 500 companies.

Dr. Muriel Joseph-Williams has worked in industries such as Manufacturing, IT and Consulting as well as in a conglomerate with primarily focus on Construction and Facilities Management and with interests in Hotels, Oil & Gas, Banking, Telecommunications, Printing etc…. She is the recipient of various awards including one from the Government of the Philippines for her accomplishments in this part of the world.

She has organized different symposiums in Europe regarding Gender Issues and Global Diversity (at the French Congress in 2005); In France with the French Secretary of Gender Issues, Nicole Ameline in 2006 as a guest speaker; In London at several events with a non-profit organization dedicated to Women Empowerment in business; and projects in partnership with the Hariri Foundation at different colleges around the world.

With a Masters degree in Law from the Sorbonne in Paris, a degree in Public Administration from the prestigious Institut d”Etudes Politiques de Paris, and a Doctoral degree in Human Resources and Organizational Development from CNAM/HEC Paris, Dr. Muriel Joseph-Williams has powerful academic credentials. She is a GPHR and the recipient of the Global Mindset Inventory from Thunderbird Global School of Management as well as the Human Capital Strategist Certification (HCS).

This Renaissance woman is deeply involved in Community Service, especially with foster kids in the Melbourne area in Florida. Dr. Muriel Joseph-Williams is the successful author of two books: “Access Your Managerial Skills with Accura, a practical handbook” and “Successful Terminations.” She is a French National who lives in Central Florida with her husband.

Jeffrey S. Shuman

resources and administrative officer. He is responsible for planning and implementing Harris Corporation’s human resources and administrative organizations strategy globally. He also directs the development of the company’s work force, including talent acquisition, leadership development and training, employee relations, organization change and effectiveness, compensation, and benefits. These organizations serve the company through the design,development, and execution of services and solutions. In addition, he has oversight for government relations; real estate; environmental,health, and safety; social responsibilities; flight operations; public relations; and business conduct.

Previously Mr. Shuman was senior vice president of Human Resources and Corporate Relations. Before joining Harris in August 2005, he had been vice president of Human Resources and Administration for Northrop Grumman’s Information Technology business, and he had been senior vice president of Human Resources for Litton Information Systems Group when it was acquired by Northrop Grumman in 2001.

Previously, he was vice president of Human Resources for Allied Signal’s technical service business, and prior to that had a 14-year career in Operations and Human Resources with Avon Products.

Mr. Shuman earned a bachelor’s degree in psychology from The Citadel. Following graduation, he served as a Medical Service Corps officer in the U.S. Army. He has completed executive development programs in business and human resources at the University of Michigan, Harvard Business School, Center for Creative Leadership, University of Virginia’s Darden School of Business, University of Pennsylvania’s Wharton Business School, and Cornell University. He also participated in a U.S. Executive Exchange Program with the People’s Republic of China.

Alex Jakobsen

Alex Jakobsen, Managing Director for RogenSi North America is Ed’s special guest today.

Alex is unique in that he can engage, host and motivate audiences of up to 1,500 people, he develops leaders to better articulate strategy, and has founded consultancies, successfully operating today, in London and Paris. He is a global partner of rogenSi and is now living in New York City.

Alex engages with clients to define and facilitate the articulation of people strategy – purpose, mission, values, beliefs and behaviors. He also develops frameworks to powerfully cascade values and desired behaviors, linked to strategic goals, throughout an organization leading to often dramatic increases in bottom line results.

An expert in rogenSi’s behavioral change approaches, Alex draws on his knowledge of emotional intelligence, accelerated learning and whole brain learning principles to design and deliver the culture change and communication programs required to drive desired changes in organizational behavior.

In addition to his charismatic delivery engaging and inspiring large audiences to take action, Alex works with clients to jointly develop their conference’s overall look and feel, themes and messages. Alex designs and speaks at up to 100 conferences per year.

Some of Alex’s clients include Dow Jones, Carrefour, Bausch & Lomb, Royal Mail, Ernst & Young, and Schering Plough.

Alex has an MA degree in Philosophy from Edinburgh University, Scotland.

BrainCorp Inc. with Dr. Muriel Joseph Williams and Marylou Ponzi Kay

Ed’s special guests are… Marylou Ponzi Kay and Dr. Muriel Joseph Williams…from the global consulting firm, BrainCorp Inc.

BrainCorp Inc. is a global consulting firm organized around two major practice areas:

      • Leadership & Management
    • Global Development

Our team of consultants offers a forward thinking approach that leads to actionable solutions and results. We help organizations in the construction of disciplined processes to improve, adjust and control their globalization approach. In parallel we support emerging economies to face global competition and become stronger players in the international markets.

Camille P. Schuster, Ph.D.

Camille P. Schuster, Ph.D.

Camille P. Schuster (Ph.D. from The Ohio State University) is currently a Full Professor of Marketing at California State University San Marcos, and, she is President of Global Collaborations, Inc.

Dr. Schuster has also taught at Virginia Polytechnic Institute and State University, Arizona State University, Xavier University, Thunderbird School of Management, and Indiana University Northwest.

Dr. Schuster’s most current book was co-authored with Michael Copeland, retired human resources manager with Procter & Gamble — Global Business Practices: Adapting for Success.

Together, they also wrote Global Business: Planning for Sales and Negotiations.

Dr. Schuster has co-authored a book entitled, The Consumer . . . Or Else! with Don Dufek, retired senior vice president and officer of The Kroger Company; and also, The Rise of Consumer Power: Adopting the Right Marketing Communication Strategies, which was published in Singapore.

Dr. Schuster has authored over 30 articles in professional and academic publications.

Dr. Schuster has conducted seminars and worked with over 60 companies in more than 20 countries around the world and is a member of the Global Scorecard Committee sponsored by The Consumer Goods Forum.

Lisa Giruzzi

Lisa Giruzzi is a speaker, author and consultant with more than twenty-five years’ experience helping people be more successful through effective communication. She specializes in assisting organizations to empower and engage their employees to be successful and productive by training them in the principles of effective communication and performance.

Ms. Giruzzi latest book Bringing Out the Best In Your Employees: The Ultimate Communication Guide for Managers and Supervisors was called, “Fast-moving and insightful,” by peak performance guru and New York Times best-selling author Brian Tracy. Lisa is also the author of 31 Days to Transform Your Life and the co-author of the Amazon Best Seller, 42 Rules for Creating WE™.

Lisa is a dynamic speaker conducting keynotes, presentations, and workshops nationwide. Lisa owns the consulting firm Transformational Conversations, is a founding member of The Creating WE™ Institute, and is co-owner of Appreciative Inquiry Consulting.

More information is available at Lisa Giruzzi’s website

European Conference Tour 2011: Wrap Up

Global HR News Publisher Ed Cohen has returned from his whirlwind tour or Europe. Global HR Conference locations included Vienna, Austria; Zurich, Switzerland; and Milano Italy.

Ed takes this time to give us an entertaining and fact-filled wrap-up of his 2011 European Tour.

The theme of these conferences was:

BUSINESS STRATEGY of ALIGNING PEOPLE in MANAGEMENT and MOBILITY with C-SUITE EXPECTATIONS™.